· Demand for Digiweb’s voice services fuelled by businesses immediate need to make cost savings
· VoIP proving to be particularly popular
· 600 new business customers signed up to Digitalk, saving an average of 35% on phone bills compared to their previous supplier
· New customers include Vesta, Ask.com, ChannelAdvisor and Four Seasons hotels
· “switching voice lines is not a dark art”
Dublin, 14 October, 2009: Digiweb, the national telecommunications and managed services provider, today announced new deals worth €5m from its corporate voice service called Digitalk, launched at the beginning of this year. Digiweb has signed deals with more than 600 new business customers for its full range of voice services. New customers are saving on average 35% on their phone bills compared to their previous supplier.
Digiweb’s corporate voice services were launched following success in the residential voice market. Investments in its national Metro network, two switching centres and next-generation SIP infrastructure ensured Digiweb could meet the exacting voice quality standards demanded by business users.
Digiweb provides a full range of telephony services to business customers including Voice over IP or SIP trunks, PSTN, ISDN, and inbound voice services such as Freefone and LoCall. It also provides wholesale voice to carriers and partners. Digitalk has been implemented across a wide range of private and public sector organisations, with solutions available from one to several thousand users. New customers include Vesta’s European Operation Centre, Ask.com, ChannelAdvisor and the Four Seasons hotels Carlingford and Monaghan.
Demand for Digitalk has been fuelled by the need of many Irish businesses to make immediate cost savings. Digiweb will leverage each customer’s existing hardware and network infrastructure and there is no cost to switch. Voice traffic can be seamlessly switched from existing providers on to Digiweb’s national IP infrastructure, with voice given priority over all other traffic to guarantee quality of service. Voice over IP calls can be made free of charge between offices connected on Digiweb’s Metro network.
Dermot Short, Vice President, European Operations, Vesta, said, “We have reduced our telephone bills substantially since switching to Digiweb earlier this year. We are really impressed by the quality of Digitalk and by the speed that all our lines were transferred over. There was no interruption of service for our employees and customers. This is very important for our business as the telephone is still a very important communications tool.”
Colm Piercy, CEO, Digiweb, said, “Irish businesses have been paying too much for telecoms services for far too long. We set about changing that by launching our corporate voice services. Companies have been quick to realise that switching voice lines is not a dark art. VoIP is particularly popular as businesses appreciate that the quality of calls over IP is now every bit as good as traditional voice while they reap the substantial savings.